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User Guide
Overview

User Guide

Comprehensive documentation for all ReliaPulse features.

Feature Overview

ReliaPulse is organized into several major areas:

Core Features

FeatureDescription
ComponentsDefine and organize your services and infrastructure
IncidentsReport and track service disruptions
MaintenancesSchedule and communicate planned downtime
Status PagesBuild public pages for user communication

Monitoring & Alerting

FeatureDescription
MonitorsAutomated HTTP health checks
MetricsExternal metrics from Datadog, Prometheus, etc.
On-CallSchedules, rotations, and alert escalation
SLAService level agreements and compliance

Communication

FeatureDescription
SubscribersManage users who receive notifications
NotificationsConfigure email, SMS, Slack, and webhooks

Administration

FeatureDescription
DashboardOverview of your status page health
SettingsOrganization, team, API keys, and more

Navigation Tips

Quick Access

Use the header navigation bar for fast access to common sections:

  • Click section icons to jump directly to that area
  • The active section is highlighted

Keyboard Shortcuts

ShortcutAction
⌘K / Ctrl+KOpen command palette (if enabled)
⌘/ / Ctrl+/Open keyboard shortcuts help

Common Workflows

Creating a New Service

  1. Create a component of type SERVICE or ENDPOINT
  2. Set up monitoring for health checks
  3. Add to status page
  4. Configure notifications for alerts

Handling an Outage

  1. Create an incident
  2. Post updates as you investigate
  3. Resolve the incident
  4. Write a postmortem if significant

Setting Up Proactive Monitoring

  1. Create ENDPOINT components
  2. Configure conditions
  3. Enable auto-incidents
  4. Set up on-call schedules
  5. Configure escalation policies